Administrator - Mercedes Benz of Winchester

Location: Mercedes-Benz Winchester

Contract Type: Permanent

Salary: £20,500

Working Hours: Full time

Administrator - Mercedes Benz of Winchester

Join one of the UK’s top Great Place’s to Work® and use your customer service and administration skills to help keep our customer database up to date

 

The Role

Marshall Motor Group are currently recruiting for an Administrator to join our business and assist in ensuring our customer database is accurate and updated. Reporting to the CRM Coordinator, this role will see you work as part of a small team, providing vital back of house support to our network of 119 dealerships. This role is offered on a full-time, permanent basis and will be based from our Mercedes-Benz Winchester dealership.

 

Responsibilities

  • Liaise with internal and external customers to ensure our database is accurate and comprehensive
  • Update our centralised customer database to ensure all data is correct, and contact/other customer details are updated as required
  • Respond to requests from our dealership network for assistance with customer data for marketing purposes
  • Ensure any GDPR related data erasure requests are dealt with in an effective and efficient manner
  • Work as part of a small and friendly team, working on business as usual activities and ad-hoc data related requests

 

Required Skills and Experience

Whilst it isn’t necessary to have previous experience, we’d love to hear from people who have experience in using customer record management systems from either a customer service or administration environment. You will be able to demonstrate: 

  • Outstanding communication and customer service skills
  • Impeccable attention to detail
  • Intermediate IT skills with the ability to learn new systems quickly
  • A commitment to the Marshall Values of People, Customers, Integrity and Innovation

 

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:

  • Colleague discounts on new and used vehicles, parts and servicing
  • MAVTA reward and recognition awards
  • £600 Colleague Referral Bonus
  • Marshall Rewards discount shopping portal
  • Life assurance at no cost to you

 Salary: £20,500

If this sounds like you, please submit your application today to be considered for this exciting opportunity

Apply now